History

Download the presentations from previous CX Summit.


2022

CX Summit

Wow Customers – Blast Sales!


2019

CX Summit

The Future of Customer Experience

In an era characterized by constant change, customers’ expectations have shifted. People demand richer, more memorable experiences each and every time they interact with brands. They demand consistency, efficiency and, above all, inspiration.

What are leading brands doing to satisfy this shift in expectations and how must organizations transform internally to deliver best in class experiences?


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