CX Summit 2019


The Future of Customer Experience

“From Silos to Systems: Using Design to Power Up Business Agility”

Morgane Peng, Director of User Experience and Design Societe Generale
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“Launching a Next Generation Insurance Company in Greece”

Emilios Μarkou, Co-Founder and Executive Director, Hellas Direct
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“The Store Is Dead — Long Live the Store”

Dafni Prosalika, Managing Director, MOCTA
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“Accessibility in Design: When age isn’t just a number”

Frosso Ellina, Design Manager Pivotal Labs
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“The Ethics of AI”

Hollie Lubbock, UX Design Director
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