A.Santhakumaran ACXS, is a distinguished CX thought leader based in Kuala Lumpur, renowned for two decades of transformative corporate expertise. Serving as a judge for esteemed awards such as the North American Customer Centricity Awards and World Customer Centricity Awards, Santha exemplifies excellence in customer acquisition, engagement strategies, and cultivating customer-centric cultures.
His illustrious career spans diverse sectors, including property development, telecommunications, international trade exhibitions, and customer loyalty engagement. A revered speaker and leader in South East Asia's premier training events, Santha's approach is synonymous with personalized strategies, swift issue resolution, and a steadfast commitment to fostering enduring customer relationships. Immerse your business in the pinnacle of customer experience with A.Santhakumaran – where expertise meets prestige.